Contact management is an element of CRM that sometimes goes by customer management
This allows users to segment your contacts into groups to organize and better cater to them
Once relegated to business intelligence tools, BI, reporting and dashboards have become
some of the top CRM features. Users can view statistics in a highly visual, engaging perspective using customized
On the subject of reporting, sales analytics is one of the most valuable features of a CRM
Users can create better sales campaigns in the future by analyzing the hard data of past campaigns.
In order to maximize the usefulness of data, it must be properly stored. One of CRM’s key
features is a proprietary method of data storage so users can pull up the data in an efficient manner.
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