CRM (CUSTOMER RELATIONSHIP MANAGEMENT)
Customer relationship management is an approach to manage a company's interaction
with current and potential customers. It uses data analysis about customers' history with a company
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Customer Relationship Management @TechBuddies IT

A CRM – Customer RelationShip Management Solution is a Window for Customers and CRM Plays a Very Vital Roles in Managing, Promoting , Selling Business Services. Business CRM embraces various modules corresponding Leads and Opportunity Management, Effective Allocation on Leads , Quotation Processing and Management , Negotiation Cycle With Customers , Managing Product and Services Catalog, Order Intake /Order Management , Reminders , Appointments Scheduler , Effective Task Management and a very close collobration with teams , Sales Management , Service Management , Incident and Resolution, Cross Selling Products and Very Effective Marketing Campaign Module.Formost and Important Field Sales Tracking via Sales Mobile APP which Keep Track , Manage Beat Plans , Execute Plans , Facilitate Online Mobile Attendance , Keep records of Taks & Updates with Prospect meeting is Integrated with CRM.

 

At TechBuddies IT we custom develop CRM for : CRM for Manufacturing Industry , CRM for Logistics and Supply Chain Industry , CRM for Healthcare Industry , CRM for E-Commerce Industry , CRM for Retail& Marketing Industry , CRM for Travel Industry , CRM for Automobile Industry , CRM for Education Institute , CRM for IT – ITES Industry ,CRM For CEMENT Manufacturers , CRM for FMCG Industries , CRM and Call Centre Automation for NGO’s and Welfare Agencies, CRM for Textile Industry , CRM for Tourism and Hospitality Industry.

 

At TechBuddies IT We Make Sure Custom CRM Should be Integrated with Various 3rd Party Like Telephone – IVR System to Automate Call Incoming and Outgoing from CRM for Call Centres , Payment Gateway Integration , Emails Integration , SMS Kit Integration , Various Analytics Tools Integration , Scheduler and Appointment Google Integration etcAt Techbuddies IT we understands that Business CRM Should be Integrated with all Modules that is required to Operate the Customers , Sell Services /Product and to Manager Services After Sales. Customized Approach is Used at TechBuddies IT Enables Organization to better manage their operations and utilize data effectively.

Tailored Solution

Custom and Specific Business Process Oriented CRM is been Architect Using the Existing Specific Business Formats. Surpassing the Level of Scalability.

 

Artificial Intelligence For Business Forecasting

Our Custom CRM Drives and Merges Data and Uses Artificial Intelligence .Forecasts shape strategies; thus, it’s crucial organizations get the real picture.

 

Easy Process Flow & Customizable Dashboard

Our Motto is to “ Keep IT Simple” and Says no To Complex Interface. Our Custom Dashboard and Interface Allows Users to Enjoy the CRM and Maximizes the Uses of the Business CRM in Effective manner.

Deeply Involved With Business Needs

We deeply involve with business needs to deliver the result-oriented Integrated Enterprise Solution

Campaign
Leads
Presales
Opportunity
Customers
Quotes
Invoice
Payments
Purchase
Sales
Vendor
Organization
Product
Stock
Document
FAQ
Ticket
Attendance
Email Template
Email & SMS Marketing
Calender Details
Customer Portal
Track Location
Check-In Check-Out

Featuring the In-Depth: @ TechBuddies IT

  • Unique Dashboard
  • Follow Various Approval Cycles
  • Customized Reports /Data
  • Access to Allocated Modules Only
  • Customer Management (Own)
  • Access Leads and Opportunity
  • Quote Formation
  • Customer Negotiation Cycle
  • Appointment , Scheduler
  • Manage Own Documents
  • Task and Event Management
  • Integrated IVR for Call in & Out
  • Order Intake Management
  • Order Status Management
  • Marketing and Campaign Management
  • Product and Services Accessibility
  • Incident Response Management
  • Win Loss Analysis
  • Mobile app for Field Sales Marketing
  • User Management
  • Groups /Department Management
  • Roles and Permission Management
  • Insight Analytics Reports on CRM and Mobile APP
  • All level Of Master Management
  • Leads and Opportunity Management
  • Allocation Management
  • Customer Management
  • Quotation Controller
  • Order Management
  • Incident and Ticket Escalation Management
  • Review and Manage All Tasks/ Reminders
  • Control Marketing Campaign
  • Manage Product and Services Catalog
  • Manage IVR Recording and Call Reports
  • Track Sales in Field Market via GPS Coordinate

So Why TechBuddies IT ?

Your Business is our Business , Your Success is Ours.

We understands that every business is unique, every business requires a special audit.TechBuddies IT Provides human touch to every business. That's our strength.

Understanding the Actual Pain

Understanding the Gaps , Pain Areas and the actual IT system that can be perfect fit to business is the core of Techbuddies IT .Custom Development mapping solution with the Organization project is what bring out the best.

Development after Audit Report

TechBuddies IT Perform Audits. Pool of Consultants & Auditors who guides & direct business in right direction. Right Direction is most important as your Time & Money are on Stake. That's why TechBuddies IT is the Choice of most Trusted Brands.

So Why Wait - How It Works With Us

Call us or Drop us a email with your business pain area , we deploy best consultant from the domain to work with you during initial screening . Our Screening is Based on Target Audience , Competitors & the Process Pain Areas. The amazing part is , you don’t have to pay for screening and Consulting Report – First Project Report is always free .

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Expertise & Our Proud Clients

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