Awarded Technical Partners in Oracle CX Cloud & Oracle DBA adding Perfection with Custom Oracle B2C Service application
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Oracle Service Cloud Support” are you seeking for a Trusted IT partner to help you Oracle Developers as Virtual & Optimal Team , Increase your development capacity? Or, do you want to get the most out of your Oracle Service Cloud investment? Or do you intend to create a brand-new oracle setup? So, you’re at the correct place !

Expertise in Oracle CX Cloud  Implementation, Integration, Customization, Optimization & managed services—everything you need to make the most of your Oracle B2C Service application managed.

Experienced Technical Partner

We’ve been implementing, integrating, optimizing, and managing the most intricate Oracle B2C Service systems worldwide for more than 10 years.

Leading Innovation Strategy

We utilize top-notch technology with leading innovation strategy implementation in our projects.

Global Delivery Methodology

We provide Global delivery methodology with rapid ROI and proven onsite/offshore capabilities.

Implementation Services

Utilize our extensive Oracle experience for a custom deployment strategy, planning your trip to the cloud for impressive results.

Deeply Involved With Business Needs

We deeply involve with business needs to deliver the result-oriented Integrated Enterprise Solution

Oracle Service Cloud

Web and Mobile App Self Service Portal(Customer Portal)
Service Requests (Incident) Management
FAQs and Guided assistant
Chat Implementation
Service Level Agreements
Surveys and Campaigns .

Oracle Knowledge Advanced

Knowledge Advanced Approval Workflows
Knowledge Advanced Customer Portal
External content management
Knowledge Authoring

Oracle Field Service Cloud

Implementation and configuration
Integrating Knowledge in OFSC
Role based screen configuration
Quota Management
Adin Development
Mobility Setup
Inventory Management

Oracle Policy Automation

Implementing with Other applications(B2B Service, DCS or B2C)
Policy Modeling

Oracle Digital Assistant

Integrating with other applications
Implementing ODA

Oracle Fusion CX Sales/Digital(NexGen) Sales

CDM (Customer Data Management)
Sales Methods and Sales stages
Configuring Product Catalogs
Territory Configurations
Sales force automation
Sales Setup
NexGen Sales extension using VBCS
Partner Management
Extending sales

Oracle Fusion Service

DCS (Digital Customer Service) Portal
Service Products Catalog setup
Knowledge Implementation
Chat implementation
Entitlements (SLAs)
Service Setup
CTI implementation
Email channels

Oracle Integration Cloud

Integrations with Agents for on-premise connections.
Creating Integrations with adapters
Creating Connections
Process design

Oracle Visual Builder Cloud Service – VBCS

DCS Digital Customer Service Portal Development
Custom Mobile and Web Apps development
NexGen Digital Sales implementation

Oracle Partners: @ TechBuddies IT

So Why TechBuddies IT ?

Your Business is our Business , Your Success is Ours.

We understands that every business is unique, every business requires a special audit.TechBuddies IT Provides human touch to every business. That's our strength.

Understanding the Actual Pain

Understanding the Gaps , Pain Areas and the actual IT system that can be perfect fit to business is the core of Techbuddies IT. Custom Development mapping solution with the Organization project is what bring out the best.

Development after Audit Report

TechBuddies IT Perform Audits. Pool of Consultants & Auditors who guides & direct business in right direction. Right Direction is most important as your Time & Money are on Stake. That's why TechBuddies IT is the Choice of most Trusted Brands.

So Why Wait - How It Works With Us

Call us or Drop us a email with your business pain area , we deploy best consultant from the domain to work with you during initial screening . Our Screening is Based on Target Audience , Competitors & the Process Pain Areas. The amazing part is , you don’t have to pay for screening and Consulting Report – First Project Report is always free .

Let's Work Together

Expertise & Our Proud Clients

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